About Proctel

Proctel is a procurement services and solutions provider: we help businesses improve how they buy, work and grow. Engagements are led by practitioners with deep functional expertise, and the same partner can diagnose the problem, give you the tool to fix it and run the work afterwards. We are measured on outcomes, not activity.

Talk to ProctelCertifications
DubaiGlobal headquarters
HyderabadIndia headquarters and delivery center
4 productsSpendCube, Fulcrum, Planexa and Invexa, built in-house
4 ISOcertifications, plus a GDPR compliance assessment

How an engagement runs

Five steps from discovery to value.

01

Discover

Goals, constraints, current-state landscape and strategic priorities.

02

Diagnose

Gap analysis, risk identification, benchmarking and stakeholder alignment.

03

Design

Solution architecture, roadmap, business case and quick wins.

04

Deploy

Agile implementation with testing, training and change management.

05

Drive value

Benefits realisation, performance measurement and continuous improvement.

Certified to international standards

Our quality, information security and contact-center operations are independently certified, across consulting, software, AI and BPO delivery.

  • ISO 9001:2015Quality management
  • ISO/IEC 27001:2022Information security
  • ISO 18295-1:2017Customer contact centers
  • ISO 18295-2:2017Clients of contact centers
  • GDPRData protection compliance assessed

Certificate details

  • ISO 9001:2015: certificate QMS/230620/15076, Euro UK Accreditation Licensing Services (EUALS), valid 7 Oct 2026 to 6 Oct 2029
  • ISO/IEC 27001:2022: certificate ISMS/230620/15077, Euro UK Accreditation Licensing Services (EUALS), valid 7 Oct 2026 to 6 Oct 2029
  • ISO 18295-1:2017: certificate ICI/1146981/26, ICI (ici-uk.com)
  • ISO 18295-2:2017: certificate ICI/1146997/26, ICI (ici-uk.com)
  • GDPR: certificate ICI/1147004/26, ICI (ici-uk.com)

Scope: Provision of software development, IT sales and support and BPM capacity center, end-to-end consulting, technology, AI and managed services for enterprise transformation; procurement and source-to-pay, agentic AI, supply chain and enterprise applications.

Each certificate can be checked on its issuer's website by its number.

Where we are

Global HQ: Dubai, U.A.E.

Office 101–10, Plot 184–0, Arab Bank Building, Port Saeed, Dubai, U.A.E.

India HQ: Hyderabad, India

303, Nirmala Kubera Heights, Raghavendra Nagar Colony, Peerzadiguda, Hyderabad, Telangana 500092

With presence in the Philippines, Thailand, Malaysia and Indonesia.

Talk to Proctel

Write to us and the right practitioner will get back to you.

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