Transport
Choose carriers, plan routes and act on delays before they grow. Track freight costs, deliveries and returns in a connected workflow.
Transport: agents that get the order there — and handle it when it comes back
Carrier Selection & Rate Optimisation
Continuously evaluate carrier performance, capacity and rates to select the best mode and carrier per shipment.
Dynamic Route Optimisation
Re-sequence delivery routes in real time as traffic, weather and new orders change.
Proactive Exception & Delay Management
Predict at-risk shipments and notify customers and ops before a delivery promise is missed.
Freight Audit & Payment
Automatically validate freight invoices against contracted rates and flag or dispute overcharges.
Returns & Reverse Logistics
Triage return reasons, route items to resale, refurbish or disposal, and optimise reverse network flow.
Customer Delivery Communication
Handle “where is my order” queries conversationally, pulling live tracking data instead of tying up support staff.
Early adopters report roughly 27% shorter order lead times once routing, exception and delivery-communication agents are live (Accenture).
Where the value lands
Freight & Logistics Cost
Optimised routing, carrier selection and freight audit reduce total transportation spend.
Service Level
Higher delivery-promise accuracy and fewer missed SLAs through proactive exception management.
Resilience & Risk
Faster detection and autonomous resolution of disruptions across the supplier and logistics network.
Labour Productivity
Early autonomous supply chain adopters report roughly 25% higher labour productivity (Accenture).
Transport does not run in isolation
Specialist agents share context through a common orchestration and data layer — so a demand shift sensed in Plan automatically re-sequences routes in Deliver.
Orchestration Layer
Policy • Guardrails • Shared Context
Plan Agents
Forecasting · Risk · Network
Execute Agents
Receiving · Picking · Labour
Deliver Agents
Routing · Tracking · Returns
Shared foundations: a unified data layer across ERP/WMS/TMS • human-in-the-loop checkpoints • a full audit trail across every agent action.
How we support transport
Each of these runs as its own page — open one to see the full scope.
Global Shipping Control Tower
Plan shipments, track progress and respond to delays in one place.
View page →SERVICEAgentic AI Solutions & Intelligent Automation
Use AI agents to handle routine tasks in finance, buying and shipping.
View page →SERVICESource-to-Pay Consulting
See where your money goes and find ways to save.
View page →SERVICEBlue-Collar Workforce
Find the right people for your sites and teams.
View page →Discuss transport with Proctel
Tell us what you are trying to transform. We can start with a focused conversation around your goals, constraints and priorities.