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Agentic AI Solutions & Intelligent Automation

AURAAutonomous agents that run your operations.

AURA is Proctel's agentic AI platform. Its agents read your ERP, procurement and supply-chain data, decide the next best action and carry it out, with human approval where it matters. From demand planning to last-mile delivery, and from sourcing through to payment.

  1. 01Sense
  2. 02Reason
  3. 03Act
  4. 04Learn

Industry benchmarks for agentic AI in procurement and supply chain — not AURA-specific results.

70%+Touchless requisition-to-PO rates in leading deployments
70%Faster invoice cycle times reported across AP deployments
~27%Shorter order lead times once routing agents are live (Accenture)
~25%Higher labour productivity for early adopters (Accenture)
THE VALUE CHAIN

One continuous process, three traditional silos

Agentic AI doesn't automate steps in isolation — it reasons across the full chain, closing loops that legacy point-tools leave open.

S2P

Source-to-Pay

  • Spend Analysis
  • Sourcing / RFx
  • Contracting
  • Supplier Onboarding
P2P

Procure-to-Pay

  • Requisitioning
  • PO Creation
  • Approvals
  • Goods Receipt
AP

Accounts Payable

  • Invoice Capture
  • 3-Way Match
  • Exception Handling
  • Payment
USE CASES — SOURCE-TO-PAY (S2P)

Agents that find, evaluate & contract with the right suppliers

01

Supplier Discovery & Market Intelligence

Agents continuously scan supplier databases, news and risk feeds to surface qualified new suppliers and flag emerging risk.

02

RFx Generation & Bid Evaluation

Draft RFQs/RFPs from category templates, normalise supplier responses, and rank bids against weighted scoring criteria.

03

Spend Analysis & Category Insights

Cleanse and classify spend data automatically, surfacing maverick spend and consolidation opportunities.

04

Contract Review & Negotiation Support

Extract clauses, benchmark terms against playbooks, and flag deviations before legal review.

05

Supplier Risk Monitoring

Continuously track financial, compliance and ESG risk signals, alerting category managers before disruption hits.

06

Supplier Onboarding Automation

Validate documentation, run compliance checks, and populate ERP / vendor master records without manual data entry.

●

S2P agents shift category managers from data-gathering to decision-making — spending less time compiling bids and more time negotiating outcomes.

USE CASES — PROCURE-TO-PAY (P2P)

Agents that turn requests into compliant purchase orders

01

Conversational Requisitioning

Employees describe what they need in natural language; the agent matches it to catalog items or raises a compliant off-catalog request.

02

Intelligent Approval Routing

Agents route requisitions by policy, risk and budget context, auto-approving low-risk items within defined limits.

03

Catalog & Vendor Matching

Match free-text requests to preferred-vendor catalogs and contracted pricing automatically, reducing maverick buying.

04

PO Exception Resolution

Agents investigate and resolve mismatches in price, quantity or vendor before they ever reach a human queue.

05

Goods Receipt Reconciliation

Cross-check delivery confirmations against POs and flag short-shipments or quality issues in real time.

06

Vendor Master Data Hygiene

Continuously detect and correct duplicate, incomplete or outdated vendor records across ERP systems.

●

Leading P2P agent deployments report 70%+ touchless requisition-to-PO rates and sub-day cycle times on routine purchases.

USE CASES — ACCOUNTS PAYABLE (AP)

Agents that close the loop from invoice to payment

01

Touchless Invoice Capture

Extract line-item data from any invoice format — PDF, scan, EDI or email — with self-correcting field validation.

02

Autonomous 3-Way Matching

Match invoice, PO and goods receipt, resolving tolerances within policy without human intervention.

03

Exception Triage & Resolution

Classify exceptions by type and urgency, routing only genuine judgment calls to humans while resolving the rest.

04

Duplicate & Fraud Detection

Continuously score invoices for duplication and fraud patterns before payment release.

05

Agentic Vendor Helpdesk

Answer supplier payment-status queries conversationally, pulling live data instead of tying up AP staff.

06

Payment Timing Optimisation

Recommend payment timing to capture early-payment discounts while protecting working capital.

●

Industry deployments report up to 70% faster invoice cycle times, 70%+ touchless processing, and meaningfully lower cost-per-invoice once agentic capabilities go live.

SUPPLY CHAIN & LOGISTICS

Agentic AI & Automation: one continuous flow: Plan, Execute, Deliver

Agentic AI doesn't optimise steps in isolation — it reasons across planning, fulfilment and transportation to close loops legacy point-tools leave open.

PLAN

Demand & Supply Planning

  • Demand Forecasting
  • Inventory Optimisation
  • S&OP Scenario Planning
  • Network Design
EXECUTE

Procurement, Warehousing & Fulfilment

  • Inbound Receiving
  • Pick, Pack & Ship
  • Labour Allocation
  • Order Orchestration
DELIVER

Transportation, Last-Mile & Returns

  • Carrier Selection
  • Route Optimisation
  • Delivery Tracking
  • Returns Management
USE CASES — PLAN

Agentic AI & Automation: agents that sense demand & simulate the network before it breaks

01

Demand Sensing & Forecasting

Continuously ingest POS, market and weather signals to refine demand forecasts beyond static monthly S&OP cycles.

02

Inventory & Safety Stock Optimisation

Dynamically recalculate safety stock and reorder points per SKU/location based on demand volatility and lead-time risk.

03

S&OP Scenario Simulation

Run “what-if” scenarios — demand shocks, supplier delays, tariff changes — and recommend rebalancing actions.

04

Supplier & Capacity Risk Monitoring

Continuously scan supplier financial health, geopolitical and weather risk signals, flagging disruption before it hits.

05

Network Design Recommendations

Recommend optimal sourcing, plant and DC allocation as cost, tariff and demand patterns shift.

06

Digital Twin Disruption Modelling

Simulate port closures, tariff shocks or supplier failures across the network before they occur, and recommend mitigations.

●

Digital-twin and demand-sensing agents let planners move from monthly S&OP cycles to continuous, near-real-time re-planning.

USE CASES — EXECUTE

Agentic AI & Automation: agents that keep the warehouse running itself

01

Inbound Receiving & Put-Away

Match inbound shipments to POs, direct put-away decisions and flag discrepancies automatically.

02

Pick-Pack-Ship Optimisation

Dynamically sequence picking waves and packing decisions to minimise labour and shipping cost per order.

03

Labour & Task Allocation

Continuously rebalance warehouse labour across zones based on real-time volume and SLA risk.

04

Inventory Accuracy & Cycle Counting

Prioritise and trigger cycle counts where discrepancy risk is highest, reconciling automatically where confidence is high.

05

Vision-Based Damage & Quality Detection

Computer-vision agents flag damaged, mislabeled or short-shipped goods at receiving and packing stations.

06

Multi-Warehouse Order Orchestration

Decide which facility should fulfil each order based on inventory position, cost-to-serve and delivery promise.

●

Warehouse execution agents shift supervisors from firefighting exceptions to managing agents that resolve most of them automatically.

USE CASES — DELIVER

Agentic AI & Automation: agents that get the order there — and handle it when it comes back

01

Carrier Selection & Rate Optimisation

Continuously evaluate carrier performance, capacity and rates to select the best mode and carrier per shipment.

02

Dynamic Route Optimisation

Re-sequence delivery routes in real time as traffic, weather and new orders change.

03

Proactive Exception & Delay Management

Predict at-risk shipments and notify customers and ops before a delivery promise is missed.

04

Freight Audit & Payment

Automatically validate freight invoices against contracted rates and flag or dispute overcharges.

05

Returns & Reverse Logistics

Triage return reasons, route items to resale, refurbish or disposal, and optimise reverse network flow.

06

Customer Delivery Communication

Handle “where is my order” queries conversationally, pulling live tracking data instead of tying up support staff.

●

Early adopters report roughly 27% shorter order lead times once routing, exception and delivery-communication agents are live (Accenture).

ORCHESTRATION

Agentic AI & Automation: a coordinated agent network, not a patchwork of bots

Specialist agents share context through a common orchestration and data layer — so a clause negotiated in S2P automatically informs matching tolerances in AP, and a demand shift sensed in Plan re-sequences routes in Deliver.

LAYER 0

Orchestration Layer

Policy • Guardrails • Shared Context

AGENTS

S2P & Plan Agents

Sourcing · Contracting · Risk · Forecasting · Network

AGENTS

P2P & Execute Agents

Requisition · PO · Receipt · Picking · Labour

AGENTS

AP & Deliver Agents

Capture · Match · Payment · Routing · Tracking · Returns

●

Shared foundations: a unified data & knowledge layer across ERP/WMS/TMS • human-in-the-loop checkpoints • a full audit trail across every agent action.

BUSINESS IMPACT

Where the value shows up on the P&L and across the network

Cycle Time

Requisition-to-PO and invoice-to-pay cycles compressed from days to hours.

Cost to Process

Materially lower cost-per-invoice and cost-per-PO through touchless processing.

Working Capital

Smarter payment timing captures early-payment discounts and optimises DPO.

Risk & Compliance

Continuous fraud, duplicate and supplier-risk monitoring reduces leakage.

Talent Deployment

Procurement & AP teams shift from transaction processing to supervision and strategic sourcing.

Service Level

Higher delivery-promise accuracy and fewer missed SLAs through proactive exception management.

Inventory Carrying Cost

Lower excess stock through dynamic safety stock and continuous demand sensing.

Freight & Logistics Cost

Optimised routing, carrier selection and freight audit reduce total transportation spend.

Resilience & Risk

Faster detection and autonomous resolution of disruptions across the supplier and logistics network.

Discuss agentic ai & automation with Proctel

Tell us what you are trying to transform. We can start with a focused conversation around your goals, constraints and priorities.