Proctel BPO: US and UK inbound support, delivered from Hyderabad
About the Proctel BPO film
A 30-second film on Proctel's Hyderabad delivery center: over 100 production seats for US and UK inbound voice support, five partnership models and commercials shaped around each program.
Explore Proctel BPOWhat the film shows
US & UK inbound support, delivered from Hyderabad. A dedicated international contact-center operation for US and UK inbound customer-support programs. A globe traces routes from the US and the UK to Hyderabad.
100+ production seats. Dedicated-agent model. Scalable staffing.
Five partnership models. Overflow support, after-hours support, white-label delivery, dedicated process and pilot-to-scale: flexible engagement, one accountable partner.
Built for reliable, scalable service. Overflow and peak-volume cover, after-hours support, supervision and quality monitoring.
Prime partners needing India capacity. US and UK BPO companies, international contact centers, customer-experience providers, established outsourcing companies, prime contractors requiring additional India capacity, and companies needing offshore or nearshore overflow support. Preferred engagement: subcontracted inbound voice customer-support programs.
Commercials shaped around your program. Per-seat or dedicated-seat, per-agent monthly, per-hour, per-minute or volume-based, overflow arrangements, dedicated-process contracts, or a pilot, then scale-up. Terms are finalized based on process complexity, operating hours, staffing, technology requirements and service levels.
Let's connect your programs to better outcomes. Write to contactus@proctelnow.com. India HQ: 303, Nirmala Kubera Heights, Raghavendra Nagar Colony, Peerzadiguda, Hyderabad, Telangana 500092.